Published on: September 20, 2022 Even if you plan out your business from A-Z, at some point, you are bound to face challenges. Especially in a field service business, the biggest issue faced by every contractor is managing the business without much hassle. Though the field service market growth is projected to grow from 3.24 billion in 2021 to 8.06 billion in 2028 looks promising, your business will only grow when you manage it properly. So are you facing scheduling conflicts, struggling with real-time communication, work order management, and reduced team efficiency in your field service business? Then investing in field service management software is the best solution. Why? Because such software automates the deployment and tracking of all operations and employees and provides excellent support for you and your field technicians. Were you searching for field management software and stepped on FieldEdge and now want to compare or check its alternatives? Then this post is tailor-made for you. You will find FieldEdge alternatives with their features, pros, and cons. Now without wasting time, let’s dive in. Table of Content Everything About FieldEdge Alternatives FAQs Conclusion Everything About FieldEdge Alternatives 1. FieldCamp Managing your contract, trade, or service business is challenging, isn’t it? It’s understandable that maintaining day-to-day operations is hard to some extent. But this can be overcome when you invest in the best field service business. FieldCamp can be recommended as one of the best alternatives for FieldEdge. It is packed with cutting-edge technology and has efficient features that your field service business needs. The best part is you can organize FieldCamp’s features according to your service business needs. You can have all your job details in one place. This helps your field technician to add notes and photos from the job site and get instant feedback from the office. Once the job is done successfully, you want to get paid. You can send an invoice from the field using the rapid invoicing feature. Also, you can send customers a link to a personalized online payment portal for a more secure online transaction. So how does this software helps you streamline your operations: It logs, schedules, and manages jobsStores customer details and handles customer data effectivelyTrack and organizes field technicians/employeesCreate checklists and job reportsGenerate professional invoices and estimates quicklyProcess online payments. So there is no paperwork required Overall, this FieldEdge alternative is the best option if you dream of an ultra-organized business. Some exciting features of FieldCamp are: It helps streamline your daily operationsIt does ultra-accurate and automatic job time trackingReal-time field staff status and trackingGet detailed and comprehensive business reports Pros One-click dispatching Manage tasks easily Safe and secure platform Fully customizable Rapid Invoicing and Payment Get detailed client information 7-Days free trial Cons No third-party integration Starting price: Premium version starts from $29/per month 2. ServiceTitan Some field service companies doing business on a large scale feel that their field service technicians aren’t efficient enough, wandering around and not solving your client issues. Do you feel the same? If yes, we know it’s a serious issue. Investing in the best field service software is crucial to tracking your employees and their work. How about investing in one of the most renowned field management software? ServiceTitan is an all-in-one software solution that suits both commercial and residential field service businesses. This powerful tool can help you in tracking your employees and also provide real-time insights into how your field service company works. It provides seamless communication with your techs, call recording and tracking, advanced reporting, and more. Also, it has satisfied more than half a million contractors, so you can count on this field management software. However, it is not recommended for small businesses as it can seem overwhelming to handle and learn the loaded features. Some amazing features of ServiceTitan are: It can streamline business operations with management tools and automation. So your dispatching, scheduling, and work are made easy. The software increases accountability for each employee. Auto-reminders can be texted to your clients to avoid missed appointments.Has all the tools to assist the service technician on the job site.Its application is tablet-friendly. So you can utilize GPS tracking, estimate job costs and create invoices, and much more using it. Its robust field reporting tools create visual breakdowns of the current work and give clear details. Pros This cloud-based software works offline and syncs data when online Scheduling and dispatching boards are easy to navigate Overall functionality is excellent Ideal for large enterprises as it comes with strong features Picks information about customers and automates calls Cons Not for small-scale field businesses Starting price: Premium version available. You must request the pricing to the team. 3. Service Fusion Are you a field service business person who works your fingers to the bone to deal with your work order management? Then it means various departments of your business are at risk. To fix this issue, you must invest in the best field service management software and streamline your operations. We recommend Service Fusion for this part. This is a simple yet powerful field service management software that consists of a customizable dashboard. So if you want, you can set up user-specific permissions. It offers tiered monthly subscription pricing. If you have agreed to take split payments, then Service Fusion can help you with its progressive and recurring invoicing feature. It automates recurring invoices and saves time and effort. It can easily take care of multiple operations such as invoicing and payments, customer management, inventory management, job management, time tracking, and reporting. Overall, if you want to run your service business remotely with enterprise-level features at an affordable price, choose Service Fusion. Some key features of field service management software are: VoIP phone software built for service contractorsGPS helps you get full visibility into your fleet and remote workforceContactless eSign solutions make it easy to send and sign agreements securely in minutesText message notificationsField technician mobile app Pros Estimate options made easy Easy scheduling and dispatching QuickBooks integration Cons Must improve customer service Starting price: The monthly plan starts from $99 4. Kickserv Running a field management business smoothly is not easy. But you can manage it to a certain extent when you have the right tools. Kickserv, a cloud-based field service management solution, can be an ideal choice for small businesses. This field service management software helps manage leads, estimates, schedule work, jobs, invoices, and payments. Collecting payments from your clients as a business owner or contractor is made easy. You can send invoices directly to customers by email or text and know when the customer sees them. Also, you can collect online via credit card, Google Pay, and Apple. Managing customers, scheduling jobs, and getting paid is what Kickserv promotes about its software. But is it really worth it? As far as we used and researched, this field management software is an easy-to-learn cloud application but needs more customizable options. It has QuickBooks integration for accurate tracking You can communicate with the team and customersIts mobile app allows managing the job in the fieldSend invoices faster and make getting paid simple.Improve your customer experience by responding promptly to requests for serviceBuild and send estimates with a single text Pros No setup fee Tech support is good Tracks every operation in a small business Ease of use Cons No free trial Must have the ability to customize templates Integration with email marketing is missing 5. Service Autopilot Service Autopilot is another robust field software management software that serves well for startups and medium-sized businesses. Especially suits the landscaping industry. It is equipped with features such as a contact database, work order management, payment processing, inventory control, and route optimization, all in one place. Within the business management category, this software offers reporting with a daily dashboard and online measurements and also gives daily job verification. Since it has built-in CRM software, you can track and manage client details, contacts, profiles, and calls. You can make notes against each client and provide more personalized communications and services. Overall, this leading-edge technology is constantly improving, and it’s worth giving a shot. As advertised, if you want to work less and grow faster, choose ServiceAutopilot. What makes this field management software stand out are: Charge credit cards and invoices instantlyYou can schedule and route your entire day in one clickCurate invoices in less than a minute Pros Easy to communicate with clients using the user interface. One system can run an entire company flawlessly. Users get to save time and control their scheduling, expenses, employees, marketing, and profits. Cons Poses problems with third-party integration It’s way too extensive Starting price: There are three pricing plans where the startup pack costs $49/mo. 6. Housecall Pro Lastly, we have Housecall Pro as one of the best alternatives for FieldEdge. This software is built specifically to manage service businesses. It has a complete toolkit of all the extensive features that can effectively streamline and manage your business operations. It offers features such as Quickbooks Desktop & Online integration, job scheduling with GPS tracking, estimates, dispatching, payment processing, automated receipts and invoices, text message capabilities, real-time customer notifications, automated postcards, and email marketing automation. The Housecall Pro mobile app can quickly be accessed by service professionals on Android and iOS devices. Over 25,000 home service companies currently trust it. If you want to try, then avail of the free 14-day trial. Some exciting features of Housecall Pro field management software are: Housecall Pro team and community can easily assist any user via live chat and phoneReal-time dispatching and on-my-way textsCan quickly create 1-click invoice templates with the branded logoDrag and drop scheduling Starting price: HouseCall Pro starts at $65. Pros Ideal for home service business Home service professionals will find it easy to use Value for money Free 14-day trial Cons The customer support team needs improvement. Try FieldCamp as a FieldEdge Alternative Schedule and dispatch jobs, create invoices, get paid, generate service reports with our all-in-one service business management software. Try FieldCamp for FREE FAQs What is a field-based service? Field service generally means services provided outside a company’s office or grounds. So the technicians or workers are sent to off-site locations to perform their tasks, which commonly involve work such as sales, repairs, installs, customer support, or inspections. Why is field service management important? To run a successful field service business, it is essential to have good field service management. Because good management helps in improving efficiency, customer experience, and remote data collection. So when this is integrated with your company’s operational structure, you can access information quickly, streamline operations and attain many more benefits. What is field service management software (FSM)? Field service management software or FSM software helps field service companies deliver efficient service by tracking requests, managing the company’s operations, scheduling, and dispatching on time. This software comes bundled together with many features to help run a successful field service business. What are the common features of field service management software? Some common field management software features include: Work order management Inventory management Dispatching Job scheduling Reporting and analytics Fleet tracking Calendar management Lead management Offline reporting Document management How can field services be improved? Managing field service operations in a business can pose a challenge because of various factors. But you can take some measures to improve it and make your customers happy. Some practical ways to improve field services are: Collect and analyze data Increase communication and collaboration Optimize the overall operation Schedule preventative maintenance Identify patterns for forecasting Give the sales team more information about the field operations Conclusion We know the world is advancing with automation. Despite the advances in cloud-based technology, many field service businesses still rely on manual methods for organizing their operations, technicians, customers, and inventory. Managing the overall business and your team is more challenging among the other pain points. Also, maintaining the customer database and giving good customer experiences are vital. To keep pace with the high competition in your industry, you must increase customer satisfaction and manage your field technicians. That said, it is highly recommended to invest in robust field service software such as FieldCamp. This field management software is equipped with all the necessary features that can easily enhance the efficiency of field service management. Author Bio Gaurang Bhatt Gaurang Bhatt is a techie in himself with an ability to solve problems technically and present solutions in the form of a product. He is one of the pioneers to curate FieldCamp with his 15+ years of knowledge and expertise in providing solutions to home service industries. Gaurang aims to overcome challenges faced by service business owners through software solutions and blogs. Sign up for weekly updates from Fieldcamp.