Published on: May 13, 2022 The field service industry can grow up to $5.7 billion with a CAGR of 11.9% by 2026, offering 20 million field technician jobs. But you require a powerful field service management tool to handle the surge in the industry. Tools like ServiceTitan can be handy but the lack of organized integration and expensive access can be a hindrance to your business success. Table of Content Top 10 Alternatives & Competitors to ServiceTitan Why is Choosing Field Service Management Software Necessary? FAQs FieldCamp Stands Out From The Rest So, we have searched and filtered the best ServiceTitan alternatives you can use for your service business to transform your business operations. Top 10 Alternatives & Competitors to ServiceTitan Alternatives Key Features Reviews FieldCamp Job scheduling Job dispatching Invoicing Payment 4.9/5 Connecteam Employee task management Scheduling Real-time clock in/clock out Exportable timesheets 4.7/5 Al Field Management Estimates Data tracking Job management Inventory management 4.9/5 mHelpDesk Inventory management Estimates and quotes Job management Route planning (Google Maps integration) Dispatching via text message 4.3/5 Service Fusion Invoicing & payments Customer management Field technician app Fleet tracking 4.3/5 Synchroteam Customization Inventory management Maps & GPS tracking 4.4/5 ServiceMax Scheduling Dispatch Invoicing 4.2/5 Jobber Client management Invoicing & billing Scheduling & dispatch Work order management 4.5/5 Housecall Pro Client database Scheduling Invoicing 4.7/5 FieldEdge Scheduling Dispatching Online payments Quotes & invoicing 4.2/5 1. FieldCamp Pricing: $29 per month (7-day free trial) FieldCamp is one of the best service field software available. It is the best alternative to ServiceTitan because of its affordable price and useful features. These features can streamline your service business and improve your workforce productivity to deliver the best results to your customers. Using FieldCamp, you can perform many tasks, including using the tool irrespective of the scale and size of your service business, as it can handle the complexities of your industry and help you bypass the hurdles.Managing payment processing, creating invoices and schedules, taking consistent follow-up, sending reports to your team, and managing customer resolution within a few clicks.Accessing the intuitive and powerful dashboard that can give you centralized control over the business operations and ensure that you strengthen your presence in the service business by delivering the best-in-class service experience.FieldCamp provides you with real-time updates on your workforce and ensures that you can assist them quickly in handling dynamic issues arising at different service destinations. Your management team can seamlessly connect with your on-ground workforce and communicate with them to ensure your service workflow remains on track as per the scheduled jobs. You can automate the management process and remove the human error and redundancies restricting your business from achieving the desired business outcomes and scaling to new heights. FieldCamp can assist your technicians in speaking out their requirements while managing the on-ground operations using its powerful voice-to-text recognition. Before deciding, you can get free 7-day trial access to experience the tool and explore the different functionalities. It helps you save up to 95% of the field service management tasks if you use its features like Customer management Generating business reports Payment processing Job scheduling and dispatching Staff management Invoice management Pros One-click dispatching Manage tasks easily Voice-to-text functionality Mobile access Cons No third-party integration FieldCamp – Best ServiceTitan Alternative FieldCamp is a field service scheduling software that can automate small to medium-sized business operations like job scheduling, payment processing, reporting, and creating invoices in a few clicks! Start free trial No credit card details required 2. Connecteam Pricing: $39 per month Connecteam is one of the stand-out tools if you want to handle your customer’s service request with finesse. It offers features like clock-in and out, dispatching, geo-tracking, scheduling, and other powerful functionalities to help you streamline your management process. You can customize different features to simplify the direct communication with your service workforce to help them bypass different dynamic situations that can hinder growth. Connecteam provides you the feature of using notes that can assist your team in avoiding misunderstanding and conflicts resulting in delayed or failed services. The tools enable you to send videos and pictures that your on-ground team can utilize to confirm the service destination and deliver the proof of work done to the management team. The tool offers advanced features like mobile access, GPS location, a digital checklist, a drag-and-drop option, and customization. It can assist you in maximizing profits and minimizing the errors in your management process. You can access the demo and the trial version of the tool to get a hands-on experience. Pros Great customer support Offers improved scheduling and management User-friendly and easy-to-use UI/UX Cons No third-party integration Not available for web apps and iOS 3. AI Field Management Pricing: $7.99 per month A powerful cloud-based solution to manage your field services is AI Field Management. You can record your clients’ email addresses, contact information, name, and other details. It can easily integrate with QuickBooks to streamline the accounting process. You can communicate with your workforce to manage the service task professionally and ensure that the service matches the standards set by your organization. You can create a powerful service management ecosystem to ensure centralized control over the operations and smooth and efficient workflow. You can deliver a quality service experience to your clients by managing your resources effectively. AI Field Management offers advanced features like payroll reports of employees, job management, time management, time tracking, and customized performance reports. You can access the free trial to analyze different aspects of the tool before deciding. Pros Offer quality customer support Easy to use and user-friendly interface Offers quality project management features Cons Difficult to navigate through multiple features Multiple technical glitches can occur 4. mHelpDesk Pricing: $169 per month mHelpDesk is a quality field service management solution that can help home service business to streamline their management process. It offers end-to-end service management solutions like billing, invoices, scheduling, and multiple features to optimize business operations and increase the workforce’s productivity. It offers detailed and in-depth reporting based on your requirements to analyze and optimize the business workflows and ensure that you remain on track with your set schedule. mHelpDesk offers you automated operating features and helps you to bypass different technical difficulties with quality customer support. The stand-out feature mHelpDesk offers that make it stand out from the rest is that you can work in offline mode and manage your team in a poor internet connection zone. It supports third-party integration, and you can create a holistic service management ecosystem that can help you streamline your business. mHelpDesk is available on Android and iOS devices, which increases its accessibility and enables your team to access the platform to be aware of their day-to-day service schedules. It offers advanced features like real-time location, offline mode, GPS mode, mobile payment processing, and workflow management. Pros Get a quality UI/UX mHelpDesk offers a powerful workflow system Easily navigate through different features Cons The tool has a restricted reporting system Minor glitches while using the tool 5. Service Fusion Pricing: $149 per month Service Fusion is another quality field service management software that can help you improve your existing business workflow and enhance the productivity of your resources. It offers a centralized system for customer management, scheduling, invoicing, payment processing, payment reminders, reporting, and other advanced functionalities. You can get a holistic view of the business workforce to ensure that your workforce can deliver the highest standard service experience to your clients for better results and brand image. Service Fusion also offers calendar sync, inventory management, third-party integration, GPS fleet tracking, and others to help it stand out from the rest. Service Fusion is compared to the top field service management tools because it can convert your customer records into digital formats for easy accessibility. Pros Easy and quick customization User-friendly and smooth UI/UX Optimized inventory management Cons Updates happen without warning The calendar feels outdated 6. Synchroteam Pricing: $24 per month Synchroteam is a quality scheduling tool that can remove the hurdle in your field service management and help you manage multiple tasks with finesse. It can automate the day-to-day scheduling of your on-ground technicians and improve their productivity for better business results. It can be used for multiple services in business industries like HVAC, plumbing, electrical, lawn care, and construction. The drag and drop features help minimize the efforts in managing team schedules and enhance workflow quality. You can also assign the tasks manually to your workflow based on your preference to strengthen the productivity of your workforce and analyze different metrics that are hard for the system to predict. You can create robust workflows to help your team handle recurring tasks and optimize their operations for better management. It offers advanced functionalities like job management, reporting, system, automated scheduling, dispatching, tracking, optimized service delivery, and time management. Pros Synchroteam supports third-party integration Offers automated scheduling and reporting Available on Android and iOS devices Cons Expensive for multiple small-scale service businesses Hard-to-navigate user interface 7. ServiceMax Pricing: Not provided by ServiceMax ServiceMax is a leading field service software focused on small and medium-scale businesses. It can be used for energy, mining, manufacturing, utilities, and other important industries to streamline service management and ensure the work is delivered with utmost perfection. The tool helps in scheduling tasks, increases efficiency, and minimizes the time spent on the service task. You can scale your business profits and cut your operational cost with the help of the powerful features offered by the tool. ServiceMax offers great visibility of your existing business workflow and helps you handle your resources effectively. It creates a smooth communication channel for your office and field teams to collaborate and work together. The tools offer drag-and-drop features that make usability simple and effective. It can increase the effectiveness of your management team and help you resolve the complexities surrounding service business management. ServiceMax offers features like task scheduling, and invoicing, and supports route optimization and time tracking. Pros Enhance the work order and business operations Improve dispatching and scheduling Help in managing multiple orders Cons Lack of functionality in reporting There’s no third-party integration 8. Jobber Pricing: $35 per month The popular field management software is another option to consider as a replacement for ServiceTitan. Main features like job scheduling, dispatching, invoicing and client hub lessens the workload of business owners. In addition, Jobber gives you better service with its on-demand customer support. The software helps you to store employees’ and customers’ data safely in cloud-based storage. No matter whether your employees are on the field or not, you can always track them just with your mobile app. Jobber is specifically built for small and midsize field service companies to organize job schedules. You can check progress reports, track employees and send payment requests to your clients. Since Jobber works on an automated process, there will be no room for human errors. Using Jobber’s advanced features, you are likely to increase your work efficiency. You can even ask your clients to accept or reject the proposal via the online portal. Moreover, this app directs the driver with a route navigation option to reach the destination. Pros Job scheduling with online calendar Batch invoice creation feature Integration with third-party service providers Cons Instant payout feature has multiple issues System might not work when multiple users are logged in 9. Housecall Pro Pricing: $49 per month Housecall Pro is designed for field service managers to supervise their employees and generate online invoices. This software is quite expensive than other available field management software, but it can help you be on the top of your business with its effective features. The cloud-based software automatically takes care of your business when you are away from your office. It alerts the service professional to carry out the scheduled assignments. The admin user can also do estimating, invoicing, and payments with the help of Housecall Pro. It not only facilitates things for business owners but also keeps customers in the loop by sending automated notifications. Therefore, the admin would have minimal work to do and they can monitor the on-field operations closely. This software solution could be the top alternative if you are not satisfied with ServiceTitan. Pros Hassle-free scheduling Automated email notifications Integration with HomeAdvisor Cons Inaccurate employee tracking System crashes while running 10. FieldEdge Pricing: Not provided by FieldEdge FieldEdge is a great tool for accounting, employee reporting, and field activities by spending minimum time. Using this software, you can keep records of every transaction and it will get automatically saved into QuickBooks. That’s right it is integrated with Quickbooks, so you can keep your data saved on accounting software as well. Hence, this is how FieldEdge helps you get rid of duplication data. It focuses on eliminating job scheduling issues and assists you in achieving desired profits. Using the software, you can stay updated with inventory as well. The user can remotely manage their ongoing operations, service agreements, invoicing, and track customers’ history. It has a dispatching dashboard for smooth workflow management and auto-assign features to complete the assignments in a timely manner. FieldEdge also offers a mobile app for technicians to get the details like services, tasks, items, and materials. Ultimately, it would be easier for them to access every information just with a few clicks on their mobile phone. Pros Customization capabilities Access through mobile app Easy navigation Cons Not so user-friendly Integration issues These are the best alternatives you can use for ServiceTitan that can help you manage your field service operation efficiently. But why is field service management software necessary for your business? Why is Choosing Field Service Management Software Necessary? There are multiple benefits a field service management software offers your service business to streamline its results and operations. Have a look. 1. Automation One of the best transformations a field service software can provide to your business is automation. You can automate your work schedule and remove the human intervention that can cause delays or failed services. You can improve the quality of your service and help your customers get the best-in-class service in the industry. Automation can improve the productivity of your workforce and minimize the effort to save time and energy. They can focus on handling other core business tasks and improve their business results. 2. Centralized control You can manage your business operations with a centralized view. You can get real-time information about your workforce and help them bypass different dynamic difficulties that can arise in process management. You can help your clients get the best customer support with an automated service management ecosystem in place. 3. Scale your business You can handle different complexities that can arise during the scaling of your business, and it can help you achieve your desired business goals with finesse. You can outshine others and drive more business profits and revenue in the industry. Now that you understand why a quality field service management tool is important, you need to choose one for your field service businesses. FAQs Is ServiceTitan compatible with QuickBooks? Yes, it is compatible with Quikcbooks. In fact, ServiceTitan offers integration with Quickbooks to use time-saving accounting tools on a daily basis. What is ServiceTitan used for? ServiceTitan is a cloud-based software usually used by business owners or contractors to manage multiple on field projects. Mainly, it is useful for HVAC companies, lawn care companies and other small repair businesses. Why should I switch from ServiceTitan? You need to switch from ServiceTitan because it’s expensive compared to other tools in the industry and does not support QuickBooks integration. What is the best alternative to ServiceTitan? Here is the list of alternatives to ServiceTitan. FieldCamp Connecteam Al Field Management mHelpDesk Service Fusion Synchroteam ServiceMax Jobber Housecall Pro FieldEdge FieldCamp Stands Out From The Rest FieldCamp stands out from the rest in the list of best alternatives for ServiceTitan as the tool offers advanced field service management features at affordable rates. It can digitize 90% of your daily operations and save up to 95% of your time. Within minimum drawbacks, it offers great value to your service business.Get the free 7-day trial to transform your service business. Author Bio Gaurang Bhatt Gaurang Bhatt is a techie in himself with an ability to solve problems technically and present solutions in the form of a product. He is one of the pioneers to curate FieldCamp with his 15+ years of knowledge and expertise in providing solutions to home service industries. Gaurang aims to overcome challenges faced by service business owners through software solutions and blogs. Sign up for weekly updates from Fieldcamp.
