How To Start a Commercial Cleaning Business? [Everything You Need To Know]

Do you know that the annual growth rate of the commercial cleaning business will grow by 6.1% by 2020-2027?

By looking at this number, you must have set your mind to start your new commercial cleaning business. Isn’t it? It’s the right time to make your dream true.

Starting a commercial cleaning business involves some challenging tasks, but you can enjoy a stable and profitable business as long as you go about it strategically.

To make it easy for you, we have come up with a complete guide on how to start a commercial cleaning business from scratch. This article covers all the essential steps that mention the basic information about the business and the reasons for starting this business. Let’s get started.

What is a Commercial Cleaning Business?

A commercial cleaning business provides cleaning services to office buildings, hotels & restaurants, banks, shopping malls, medical offices, and other commercial buildings. In addition, the business offers specialized services in emergencies like a fire or flood clean-up.

The best part of this business is that they use industrial equipment to clean things that have succumbed to severe water or other types of damage.

Some of the best examples include cleaning up commercial waste, hazardous items, office building waste, and even some heavy cleaning.

How to Start a Commercial Cleaning Business From Scratch?

Let us now move further to understand the basic steps that will help you to start your business.

Step 1: Write Your Business Plan

To start a new commercial cleaning business, the first step is to write a business plan. A business plan is simply a roadmap for your business to define a path to success.

In your business plan, you should include the following information:

  • Company details like business name, contact information, and business goals
  • The target market for your business (whether commercial buildings or more significant buildings)
  • Regular expenses that are mandatory for your business to run
  • List of service offering
  • Rates for your services

The list does not end here. You can include other information related to your business and make ready an effective business plan.

Step 2: Brand Your Business

When we talk about branding, the first thing that comes to our mind is the business logo. For example, the logo is an essential component when someone is planning to start a cleaning business.

Apart from its design structure, the logo helps you enhance your business branding to a great extent.

Once your logo is ready, it’s time to move further and select the services for your business. You need to consider which services to include that are different from your competitors.

Some of the factors you can consider are:

  • Effective pricing structure
  • Vetted and certified staff
  • Online appointment booking
  • Automated invoice/billing system
  • Cleaning supplies used
  • Environmentally friendly

You can even post the information of your services on social media accounts and websites to improve business productivity and customer satisfaction.

Step 3: Identify Your Service List and Pricing

The services that you could include in your business should be approachable and problem-solving to attract more customers. For that, you first need to identify the list of services that your competitors already possess and recognize the difference to know which services are lacking.

Apart from these, there are many ordinary things that you can offer to your future customers:

  • Carpet cleaning services
  • Window cleaning services
  • High dusting services
  • Power washing services
  • Floor waxing and restoration
  • Flood cleanup
  • Fire restoration
  • Disinfecting Services

So, it depends on you which services you want to add or remove as per the running market scenario, customer’s demand, and skills and specialization you possess.

Along with the service’s list, you must be ready with the pricing structure of each service you offer. The price typically impacts your business growth, so you should set your reasonable rate such that there exists customer enhancement. Making a selection of the services is a time-consuming but most important task while starting a new cleaning business.

Labor costs and overhead are also the metrics you can include in your commercial cleaning services’ pricing structure.

Step 4: Identify the List of Cleaning Equipment to Purchase

Cleaning equipment plays a significant role in the commercial business, especially for cleaning professionals. Without the equipment, your business has no value.

To succeed in your cleaning industry, you must have the right tools, better supplies, and running equipment. Even the startup costs to start a new business are relatively low initially, but the charges increase as the business grows.

You need to divide the cleaning equipment into two main categories:

  • Items that you’ll use regularly: Rags, cloths, mops, gloves, and other all-purpose cleaners
  • Things that will last for years: truck, cart, trolleys, vacuum cleaners, and others

Once all your equipment list is ready, you can start purchasing the equipment as the need arises, which helps manage the supplies easier.

Step 5: Register Your Business and Get Insurance

Business registration is mandatory for any business, whether small or large.

It is a must to define the business structure to register the company. You need to select whether you need to go for a sole proprietorship or opt for a commercial cleaning franchise.

If you plan to start a new company with more than two people or a partner, you may want to have a strong partnership.

Your company becomes a limited liability company (LLC) with a legal business license that can efficiently deal with medium or higher-risk business factors.

For your commercial cleaning company, insurance is a must that helps you to overcome the risk factors. You can opt for general liability insurance that covers the accidental damages caused to employees or property.

Moreover, to eliminate high-risk operations before and after working hours, a cleaning business insurance policy plays a vital role. Such insurance will take over the responsibility to cover the bill, on-the-job injuries, and even damaged company vehicles in an accident case.

Step 6: Find Clients and Get Contracts

Finding the customers for your cleaning business is one of the most challenging tasks. But, if applied with suitable methods, you can make it easier. Usually, companies use either of the following methods to get more customers.

  1. Cold-calling
    Cold-calling is a method where you or your small business administration team search for the clients on their own and make a call to them to offer various cleaning solutions. The commercial cleaners can effectively make use of property managers or cold-calling realtors for finding clients. A cold-calling method is a practical approach through which the first call you dial might close your deal to find contracts.
  2. Marketing
    Unlike cold-calling, a marketing method is an approach where your clients find you and call you. Marketing helps you get more and more customers by applying various tactics like social media ads, referrals, networking, and flyers.

    Below are some of the best tips that help you market your company in a well-defined way:

    • Making an official home service website including services list you offer
    • Highlight yourself in business directories either locally or globally
    • Create a Google My Business listing
    • Create Facebook and Instagram business accounts
    • Make a strong connection with realtors and property management industries
    • Start a referral program and ask your customers for referrals
    • Invest in T-shirt or uniform campaigns
    • Branding your vehicle with the business name and contact information
    • Make use of Local Service Ads (LSAs) and digital ads

Step 6: Brand Your Business

When we talk about branding, the first thing that comes to our mind is the business logo. The logo is an essential component in your business plan when someone is planning to start a cleaning business.

Apart from its design structure, the logo helps you enhance your business branding to a great extent.

As a business owner, you need to consider which features or services to include that are different from your competitors. Some of the factors you can consider are:

  • Effective pricing structure
  • Vetted and certified staff
  • Online appointment booking
  • Automated invoice/billing system
  • Cleaning supplies used
  • Environmentally friendly

For business branding, the value proposition is another essential aspect that helps you opt for the services to solve your customers’ problems or pain points.

So, you can easily use such value propositions in the form of short sentences, which will help you enhance your business’s marketing strategies. You can even post it on social media accounts and websites to improve business productivity and customer satisfaction.

Step 7: Get to Work

The final step is where all you and your employees start working after an appropriate business plan is ready. Starting a new business is a time-consuming process, but getting the contracts also takes more time.

The commercial cleaning companies can continue dealing with growing networks, market your business, apply cold-calling, view the reviews, and finally make changes in your pricing.

On receiving the first contract from your clients, you need to keep in mind the services customers have shown interest in.

One of the best recommendations is that you can even take a photo before and after every cleaning job your employee performs. Such images help you to provide a demonstration of cleaning jobs to new clients.

Step 8: Make a Master Plan for Future

For starting a new business, the essential aspect to include in your business plan is to consider the future.

You should ask the essential questions yourself before creating a master plan.

  • To what extent do you need to expand your business?
  • What will be the timing limit for my business to run?
  • What is the total number of contracts that I can handle daily?
  • Do I need any business partners in the future?

One of the best recommendations is to set up a long-term business goal that will help you work in a more precise way. Moreover, it becomes a boon for you to deal with inevitable challenges as they come by.

So, we have seen the steps that will help your cleaning company start from scratch. You just need to make sure that all the steps are as per your business needs and gain customer experience on a large scale.

5 Reasons to Start a Commercial Cleaning Business

There are some common reasons that will inspire you to start your own cleaning business.

5 Reasons to start a commercial cleaning business

  1. Minimum Start-up Costs

    Initially, you do not need to rent office space to start this business. You can easily do all the sales and marketing platforms like leading social media platforms like Facebook and craigslist.

    You can quickly initiate with fewer cleaning products and high-quality services that cost under $100 on average. Eventually, you can start working by sending your workers to customers near you and make them your permanent clients.

  2. Start Your Business Even With One Person

    The next reason to start this business is that you can even start with one person.

    This business is a one-person business, and it can quickly scale up as you build or enhance your customer base. In addition to it, you can easily set your working hours.

    You can easily find the perfect schedule and efficiently manage the company’s growth and investment as there is an increase in your customers.

    So, once you have complete control over your service’s responsibilities, you can easily enhance the company’s success.

  3. Simple Service Offering

    Usually, every office building or commercial building is in deep demand of janitorial service, and you can quickly provide the benefits to the customers.

    As an entrepreneur, whatever decision you make for the business (franchise or startup), there are some shared and straightforward services like:

    • Emptying wastebaskets
    • Cleaning bathrooms
    • Typical sweeping and mopping

    By having simple and small products initially, you can easily make them enhance your business productivity.

  4. Repeat Business

    Commercial cleaning is a type of company that involves service that continues for a long time.

    In simple words, commercial cleaning involves services that you can use multiple times with different clients. As a result, it brings a solid consistency to your company and regular income to a great extent.

  5. Entry-Level Workforce

    You can usually do all the work on your own. But by hiring people, you can efficiently concentrate more on other work, and eventually, there will be an increase in your income.

    The most exciting part of this business is that your employees do not require any specific education, degree, or training type. So, you do not need to invest more in high-costing training.

    In commercial cleaning, once your office is closed, most of the work is completed. Therefore, you can efficiently recruit the people who require an evening schedule or are interested in working with an additional job.

So, these are the common reasons to start your business with ease. If you have any questions related to the cleaning business, we have highlighted some frequently asked questions in the next section.

Want To Streamline Your Commercial Cleaning Business Operations?

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For starting a new business, the cost is relatively minimal. Initially, it can cost less than $500, and it can extend up to $100000 for large-scale industry.

Yes, it’s a profitable business because it includes cleaning services that are in high demand. In addition, commercial cleaning businesses have many business growth opportunities.

Following are the ways that you can use to market your commercial cleaning company:

  • Know your target audience
  • Brand creation
  • Building a conversion-focused website
  • Invest in pay per click advertising
  • Utilizing social media platforms
  • Expanding your network
  • Get an appropriate certification

At an initial stage, the cost for the business can range from $30,000 to $50,000 a year. If you have hired other cleaners, then the values range from $50,000 to $70,000. However, cleaning businesses that offer commercial aspects can quickly generate more revenues and make over $100,000 a year.


Starting a cleaning business for commercial purposes is a challenging job. But by applying accurate and responsive methods can help you get rid of such complex issues.

You just need to make sure that the steps mentioned in the article are performed from your end. It will help you to enhance your business productivity and performance to a great extent. Additionally, we have also specified the top reasons that will make your mindset start your cleaning business with minimal business expenses.

Once your business is ready, you can automate your business operations with FieldCamp. FieldCamp is a premier field service management software that allows you to create and manage schedules for your cleaners and track their status with ease.